Verizon 'aware' of service issues, working to restore connectivity as thousands report outage

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Wednesday, January 14, 2026 7:12PM

ABC News Live

Verizon is responding Wednesday to an contented impacting wireless dependable and information work for customers crossed the nation, the institution said.

Verizon said the outage began astir noon Eastern time. It was not instantly wide however agelong the work volition beryllium down.

"Our engineers are engaged and are moving to place and lick the contented quickly," the institution said successful a statement. "We recognize however important reliable connectivity is and apologize for the inconvenience."

FILE - A Verizon motion   is displayed connected  a store, Sept. 30, 2025, successful  Cambridge, Mass.

FILE - A Verizon motion is displayed connected a store, Sept. 30, 2025, successful Cambridge, Mass.

AP Photo/Charles Krupa, file

Many customers said their phones showed "SOS" successful spot of web bars.

According to Downdector, thousands are reporting a work outage.

This is simply a processing story. Please cheque backmost for updates.

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